![]() At each step there was resistance from customers, but nothing dire occurred. Cancelled checks were returned each month, then scanned images, then a list. Then they changed to the current system of listing the transactions. ![]() Then they switched to scanning and printing images on the statement. We still receive statements from one credit card and two banks which have not implemented paperless options, but I periodically complain because they do have good web access in place.Ĭredit card companies used to send copies of every signed charge slip with the monthly statement. To the extent possible I have stopped all postal bills and statements from banks, broadband, credit cards, electricity, telephone, water, etc. expectation is that in most cases, the invoices would not be printed at all.Precisely. I am very upset about the fact that also American Express is dislocating work from their company to the clients. So all cardholders who get this (I think all in Germany will get that) be aware and choose the post option again. environmental unfriendly as the logging in and printing consumes more energy than a centralized production. waste of convenience as nothing is more simple than to open the own "paper-post" and not to check any website waste of time for logging in, storing and printing The e-statement has the following disadvantages: The delivery by post is suspended for this reason.)Īfterwards there is a following text how to "opt-in" in the sending of the paper statement.īesides the fact that this is not 100 percent consistent with European law which requires an opt-in for accepting e-invoices I think that this is bad news. Commencing in February 2010 we will store your monthly statement regularly in our protected online area. (We would like to inform you about an important novation **or should I translate enhancement** concerning your credit card statement. ![]() Ab Februar 2010 werden wir Ihnen Ihre Monatsrechnung regelmäßig in unserem geschützten Online-Bereich zur Verfügung stellen. Wir möchten Sie heute über eine wichtige Neuerung bezüglich Ihrer Kartenabrechnung informieren. "Sehr geehrtes American Express Mitglied, As you here in the forum may know I am a great fan of the Amex company.īut now this is the first time I am disappointed about their behaviour. ![]()
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